(effective November 18, 2010)
WineCountry.com takes your privacy seriously. Please read the following information to learn more our privacy practices.
Our Internet address is located at http://www.winecountry.com
550 Gateway Drive
You may contact us by e-mail at firstname.lastname@example.org
You may contact us by phone on 1.707.265.1835
Disputes will be handled by our customer service representative. Our customer service will promptly correct any errors.
When visiting Web Sites certain information about you and your computer can sometimes be collected. This section explains what information WineCountry.com collects, and how it is used.
Information Collected - What information do we collect and why?
We collect the following identifiable information about our visitors:
We collect identifiable information for the following reasons:
B. Answers to Specific Questions
a. User ID
b. Server Logs
Although browsers typically are pre-configured to accept cookies, you can set your browser to decline cookies or to notify you when they are sent to you by following the relevant instructions that come with your browser software. If you choose to decline cookies, you may not be able to use certain features of the Site that depend on cookies to function properly. You can delete cookies at any time by following the relevant instructions in your browser software.
WineCountry.com has relationships with third-parties who serve the advertisements you see when you visit our Site. These companies may use certain information about your visit to the Site in order to provide advertisements about goods and other Sites that may be of interest to you. The information used in this process is not personally-identifiable to our ad server. In the course of serving ads on our Site, these third-parties may place or recognize a unique “cookie” on your browser.
d. Itinerary and Transaction Information
In some cases, however, WineCountry.com will collect the payment information, including credit card numbers, from you on behalf of the relevant supplier and pass this information on to the supplier so you can book the reservation. WineCountry.com uses SSL (Secure Socket Layer) and/or TLS (Transport Layer Security) or other secure encryption when transmitting any and all payment information from WineCountry.com to suppliers via the Internet. Anytime you submit credit card information to WineCountry.com it will be SSL or TLS encrypted. Other than the transmission of your credit card information to the travel provider with which you are booking your reservation and/or to the payment processing gateway, WineCountry.com does not use your credit card number and does not retain or share your card number with anyone.
e. Customer Support Information
f. Personal Information You Submit
We also use this information in aggregate form to better understand what purchases users want to make and help provide better offers and a more effective Site. We may also develop aggregate - but not individual - reports for our partners. An example of a summary report might be “500 users booked exclusive experiences to a specific destination during the month of November.”
3. With whom does WineCountry.com share the information it collects about you?
a. When we have your consent.
b. We provide certain information that we collect to merchants from whom you purchase products and services and travel suppliers with whom you decide to book your travel in order to facilitate your purchases. They will use it to complete your purchases, provide services, book your reservations and process payments (which may involve your information being processed by third parties involved in the payment authentication process). WE ARE NOT RESPONSIBLE FOR USE OF YOUR DATA BY ANY MERCHANT, TRAVEL PROVIDER OR ANY SUCH THIRD PARTIES.
c. We disclose information when required by law or judicial authority (e.g. to respond to subpoenas, court orders, or legal process, or to protect our legal rights or defend against legal claims).
d. We may access and/or disclose your personal information if we believe such action is necessary to:i (i) comply with the law or legal process; (ii) protect and defend the rights or property of WineCountry.com (including the enforcement of our agreements); or (iii) act in urgent circumstances to protect the personal safety of our users or members of the public.
e. We disclose such information in order to enforce or investigate potential violations of our Terms of Site, or to prevent or take action regarding illegal activities.
g. We share trend and aggregate information with our partners for business purposes and with other third parties for marketing purposes. We might disclose, for example, that a certain percentage of our users list their home airport as San Francisco. However, this aggregated information is in no way traceable to any specific personal information.
4. What are
the opt-out choices WineCountry.com provides you with regarding the
collection, use, and distribution of your information?
If you signed up to received any of the WineCountry.com e-mail newsletters and no longer wish to receive them, you can unsubscribe by clicking the “unsubscribe” link on one of the e-mails you receive or by visiting the WineCountry.com Newsletters section on the WineCountry.com Web site.
security procedures does WineCountry.com use to protect against the
loss, misuse, or alteration of information it collects?
WineCountry.com uses SSL and or TLS encryption when transmitting payment information.
While WineCountry.com takes reasonable steps to secure your personal information, no information storage system is fault-proof particularly when it involves data that is transmitted over the Internet. If WineCountry.com's security systems are breached, WineCountry.com may attempt to notify you electronically and, by using the Site and/or providing personal information to us, you agree that we can notify you electronically either by sending a notice to the e-mail address you have supplied or by posting a notice on the WineCountry.com Web site.
6. How long
does WineCountry.com retain information about me?
7. How can
you access the information WineCountry.com has about you or correct
Postal Mail Address:
550 Gateway Drive
Napa, CA 94558
Further information about WineCountry.com is available at About WineCountry.com .
Information Recipients - Who has access to the information collected?
Information Retention - How long is this information retained?